Privacy Policy

Last Updated: October 21, 2024

This Privacy Notice for Manser Ventures ("we," "us," or "our") describes how and why we access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:

  • Visit our website at https://manserventures.com or any of our websites that link to this Privacy Notice
  • Interact with us in other ways, including sales, marketing, or events

Questions or concerns? This Privacy Notice helps you understand your privacy rights and choices. We are responsible for our decisions regarding the processing of your personal data. If you do not agree with our policies and practices, please do not use our Services. If you still have questions or concerns, please contact us at contact@manserventures.com.

Summary of Key Points

This summary provides the key points from our Privacy Notice. You can learn more details about these topics by clicking the link under each key point or using our table of contents below to find the section you're looking for.

What personal data do we process?

When you visit, use, or navigate our Services, we may process personal data depending on how you interact with us and the Services, the choices you make, and the products and features you use.

Do we process sensitive personal data?

We do not process sensitive personal data.

Do we collect information from third parties?

We do not collect data from third parties.

How do we process your data?

We process your data to provide, improve, and manage our Services, to communicate with you, for security purposes, fraud prevention, and to comply with legal requirements. With your consent, we may also process your data for other purposes.

Under what circumstances and with which third parties do we share personal data?

We may share information in certain situations and with certain third parties.

How do we protect your data?

We have appropriate organizational and technical processes and procedures to protect your personal data. However, no electronic transmission over the Internet or information storage technology can be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security measures.

What rights do you have?

Depending on your geographic location, you may have certain rights regarding your personal data under applicable data protection law.

How do you exercise your rights?

The easiest way to exercise your rights is by submitting a data subject access request or by contacting us. We will review and process any request in accordance with applicable data protection laws.

Table of Contents

  1. What information do we collect?
  2. How do we process your information?
  3. What legal bases do we rely on to process your personal data?
  4. When and with whom do we share your personal data?
  5. How long do we keep your information?
  6. How do we protect your information?
  7. Do we collect information from minors?
  8. What are your privacy rights?
  9. Controls for Do-Not-Track features
  10. Will we update this notice?
  11. How can you contact us about this notice?
  12. How can you review, update, or delete the data we collect?

1. What Information Do We Collect?

Personal Data You Provide to Us

In summary: We collect personal data that you provide to us.

We collect personal data that you voluntarily provide to us when you register for the Services, express interest in information about us or our products and services, when you participate in activities on the Services, or when you otherwise contact us.

Personal Data Provided by You. The personal data we collect depends on the context of your interactions with us and the Services, your preferences, and the products and features you use. The personal data we collect may include:

  • Names
  • Email addresses
  • Job titles
  • Passwords
  • Contact preferences
  • Debit/credit card numbers
  • Billing addresses

Sensitive Information. We do not process sensitive information.

All personal data you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal data.

Automatically Collected Information

In summary: Some information – such as your Internet Protocol (IP) address and/or browser and device characteristics – is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

The information we collect includes:

  • Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services. This data is recorded in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type and settings, and information about your activities in the Services (such as date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take, such as which features you use), device event information (such as system activity, error reports (sometimes called "crash dumps"), and hardware settings).
  • Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration.
  • Location Data. We collect location data such as information about your device's location, which can be precise or imprecise. The amount of information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information by denying access or disabling the location settings on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services.

2. How Do We Process Your Information?

In summary: We process your data to provide, improve, and manage our Services, to communicate with you, for security and fraud prevention, and to comply with legal requirements. With your consent, we may also process your data for other purposes.

We process your personal data for various reasons, depending on how you interact with our Services, including:

  • To facilitate account creation and authentication and otherwise manage user accounts. We may process your data so you can create and log in to your account and keep your account functioning.
  • To provide and maintain Services to users. We may process your data to provide you with the requested Service.
  • To respond to user inquiries and provide support. We may process your data to respond to your inquiries and resolve any issues you may have with the requested Service.
  • To send you administrative information. We may process your data to send you details about our products and services, changes to our terms and policies, and other similar information.
  • To fulfill and manage orders. We may process your data to fulfill and manage your orders, payments, returns, and exchanges.
  • To request feedback. We may process your data when necessary to request feedback and to contact you about your use of our Services.
  • To send you marketing and promotional communications. We may process the personal data you submit for marketing purposes, provided this is in accordance with your marketing preferences. You can unsubscribe from our marketing emails at any time.
  • To protect our Services. We may process your data to ensure the security of our Services, including monitoring our systems for fraud prevention.
  • To identify usage trends. We may process information about how you use our Services to better understand their usage and improve them.
  • To save or protect an individual's vital interest. We may process your data when necessary to save or protect an individual's vital interest, such as to prevent harm.

3. What Legal Bases Do We Rely On to Process Your Personal Data?

In summary: We only process your personal data when we believe it is necessary and we have a valid legal basis (i.e., legal ground) to do so under applicable law, such as with your consent, to comply with laws, to provide you with services, to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.

The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on to process your personal data. Therefore, we may rely on the following legal bases when processing your personal data:

  • Consent. We may process your data if you have given us permission (i.e., consent) to use your personal data for a specific purpose. You can withdraw your consent at any time.
  • Performance of a Contract. We may process your personal data when we believe it is necessary to fulfill our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you.
  • Legitimate Interests. We may process your data when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal data for some of the purposes described in order to:
    • Send users information about special offers and discounts on our products and services
    • Analyze how our Services are used so we can improve them to engage and retain users
    • Diagnose problems and/or prevent fraudulent activities
    • Understand how our users use our products and services so we can improve user experience
  • Legal Obligations. We may process your data where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your data as evidence in litigation in which we are involved.
  • Vital Interests. We may process your data where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.

4. When and With Whom Do We Share Your Personal Data?

In summary: We may share information in certain situations described in this section with the following third parties.

Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents ("third parties") who perform services for us or on our behalf and require access to such information to do that work. We have contracts in place with our third parties, which are designed to help safeguard your personal data. This means that they cannot do anything with your personal data unless we have instructed them to do it. They will also not share your personal data with any organization apart from us. They also commit to protect the data they hold on our behalf and to retain it for the period we instruct.

The third parties we may share personal data with are as follows:

  • Advertising, Direct Marketing, and Lead Generation: HubSpot CRM and HubSpot Lead Management
  • Cloud Computing Services: Vercel
  • Communicate and Chat with Users: Mailgun
  • Invoice and Billing: Stripe
  • User Account Registration and Authentication: Clerk
  • Web and Mobile Analytics: Vercel Web Analytics
  • Content Management System: Contentful, Sanity

We may also need to share your personal data in the following situations:

  • Business Transfers. We may share or transfer your data in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

5. How Long Do We Keep Your Information?

In summary: We keep your data for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law.

We will only keep your personal data for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

When we have no ongoing legitimate business need to process your personal data, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal data has been stored in backup archives), then we will securely store your personal data and isolate it from any further processing until deletion is possible.

6. How Do We Protect Your Information?

In summary: We aim to protect your personal data through a system of organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal data we process. However, despite our safeguards and efforts to secure your data, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your data. Although we will do our best to protect your personal data, transmission of personal data to and from our Services is at your own risk. You should only access the Services within a secure environment.

7. Do We Collect Information from Minors?

In summary: We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly collect, solicit data from, or market to children under 18 years of age, nor do we knowingly sell such personal data. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Services. If we learn that personal data from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at contact@manserventures.com.

8. What Are Your Privacy Rights?

In summary: In some regions, such as the European Economic Area (EEA), United Kingdom (UK), and Switzerland, you have rights that allow you greater access to and control over your personal data. You may review, change, or terminate your account at any time, depending on your country, province, or state of residence.

In some regions (like the EEA, UK, and Switzerland), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal data, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal data; (iv) if applicable, to data portability; and (v) not to be subject to automated decision-making. In certain circumstances, you may also have the right to object to the processing of your personal data. You can make such a request by contacting us using the contact details provided in the section "How can you contact us about this notice?" below.

We will consider and act upon any request in accordance with applicable data protection laws.

If you are located in the EEA or UK and you believe we are unlawfully processing your personal data, you also have the right to complain to your Member State data protection authority or UK data protection authority.

If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.

Withdrawing your consent: If we are relying on your consent to process your personal data, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us using the contact details provided in the section "How can you contact us about this notice?" below.

However, please note that this will not affect the lawfulness of the processing before its withdrawal nor will it affect the processing of your personal data conducted in reliance on lawful processing grounds other than consent.

Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, by emailing contact@manserventures.com to remove your email address from a waitlist, or by contacting us using the details provided in the section "How can you contact us about this notice?" below. You will then be removed from the marketing lists. However, we may still communicate with you — for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.

Account Information

If you would at any time like to review or change the information in your account or terminate your account, you can:

  • Log in to your account settings and update your user account.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.

If you have questions or comments about your privacy rights, you may email us at contact@manserventures.com.

9. Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Notice.

10. Will We Update This Notice?

In summary: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "Revised" date at the top of this Privacy Notice. If we make material changes to this Privacy Notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information.

11. How Can You Contact Us About This Notice?

If you have questions or comments about this notice, you may email us at contact@manserventures.com or contact us by post at:

Manser Ventures
Switzerland

12. How Can You Review, Update, or Delete the Data We Collect?

Based on the applicable laws of your country, you may have the right to request access to the personal data we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal data. You may also have the right to withdraw your consent to our processing of your personal data. These rights may be limited in some circumstances by applicable law.

To request to review, update, or delete your personal data, please contact us via email at contact@manserventures.com and submit a data subject access request.